Services

What We Offer

Our Service Lines

🔍

Consulting & Advisory

Strategy, feasibility, and technology selection.

  • Automation strategy & technology roadmap development
  • HAZOP, SIL Assessment, and risk studies
  • OT/IT architecture design and cybersecurity assessment
  • Feasibility studies and business case development
  • Vendor selection, tender evaluation, and FEED support
  • Digital transformation strategy (Industry 4.0 readiness)
  • KSA localization compliance reviews
🔧

System Implementation

End-to-end delivery from design through startup.

  • Detailed engineering design: loop sheets, cause & effect, I/O lists
  • Control system hardware procurement and staging
  • Software configuration, programming, and FAT execution
  • Site installation, cabling, and pre-commissioning
  • Commissioning and startup assistance with live production
  • Project management (PMP-certified) with PMO reporting
  • ARAMCO SAEP, SABIC SHEP, and SEC IQ compliance
🎓

Training & Competency Development

Bilingual programs for Saudi engineers, operators, technicians.

  • DCS Operations & Maintenance (Siemens, Honeywell, Emerson, ABB)
  • SCADA and HMI operator certification programs
  • IEC 61511 Functional Safety awareness and practitioner
  • IEC 62443 industrial cybersecurity fundamentals
  • PowerMES administrator and user training
  • IIoT and Industry 4.0 readiness workshops
  • Arabic-language technical training (all courses available)

24/7 Support & Managed Services

Round-the-clock support with guaranteed SLA from KSA ops centres.

  • 24/7 remote monitoring of critical control systems
  • 2-hour emergency on-site response SLA (Riyadh HQ + Kingdom-wide coverage)
  • Preventive maintenance programs (monthly, quarterly, annual)
  • Spare parts management and staging at client sites
  • Software patch management and cybersecurity updates
  • Annual lifecycle assessments and obsolescence reports
  • Dedicated account manager and Arabic-language support team
Our Process

How We Deliver

A structured, proven delivery methodology developed over 500+ projects across Saudi Arabia.

1

Discovery & Scoping

Site walk-down, stakeholder interviews, existing system audit, and gap analysis. Delivered as a Basis of Design document within 2–4 weeks.

2

Detailed Engineering

Control narratives, P&IDs, I/O lists, cause & effect matrices, network architecture, and cybersecurity design. All documents submitted for client HAZOP review.

3

Factory Acceptance Testing (FAT)

Full system FAT at our Riyadh HQ staging facility. Client engineers participate; all test response from our Riyadh HQ. Remote diagnosticon available.

4

Site Installation & SIT

Supervised installation, cable termination, loop checks, and Site Integration Testing. Phased cutover plan protects production continuity.

5

Commissioning & Startup

Pre-commissioning cold checks, commissioning warm checks, and supervised startup. Operations team training delivered in parallel.

6

Post-Startup & Handover

30/60/90-day post-startup support. Full as-built documentation package. Transition to 24/7 managed services if contracted.

Support Contracts

Support Tiers & SLA

Three support tiers to match your operational criticality and budget.

Feature Essential Professional Enterprise (24/7)
Business hours support ✓ 8×5 ✓ 8×5 ✓ 24×7
Emergency after-hours ✓ Best effort ✓ Guaranteed SLA
On-site response time Next business day 4 hours 2 hours
Remote monitoring Business hours ✓ 24×7 NOC
Preventive maintenance Annual Quarterly Monthly
Spare parts staging ✓ On-site cache
Cybersecurity patching Annual Quarterly Monthly + emergency
Dedicated account manager ✓ Named contact
Arabic language support
Get a Support Proposal
Capability Building

Training Programs

All programs available in Arabic and English at our Riyadh Training Centre or client site.

⚙️
3 Days

DCS Operations Fundamentals

Practical DCS operations for plant operators. Covers controller principles, alarm management, and emergency procedures. Multi-vendor versions available.

📊
2 Days

HMI / SCADA Operator Certification

ISA 101-based SCADA operator training. Alarm rationalization, navigation, and standard operating procedures using live system replay.

🛡️
4 Days

IEC 61511 Functional Safety Practitioner

HAZOP-to-SIF-test full lifecycle. Suitable for process & instrument engineers. Includes TÜV study preparation and certification exam.

🌐
2 Days

OT Cybersecurity Essentials (IEC 62443)

Industrial network security fundamentals for engineers and IT/OT teams. Covers PURDUE model, zone/conduit design, and threat assessment.

🏭
3 Days

PowerMES Administrator Training

Full PowerMES platform administration: user management, KPI configuration, ERP integration, and report building. Bilingual materials.

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1 Day

IIoT & Industry 4.0 Executive Workshop

Strategic overview for engineering managers and decision-makers. Use cases, ROI frameworks, and KSA implementation roadmaps.

Saudization

Saudi Localization Expertise

We are one of KSA's most active partners in localizing industrial automation competencies — your projects delivered primarily by Saudi engineers.

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Saudi Engineer Development

300+ Saudi engineers trained annually. Graduate development program in partnership with KFUPM and KAUST.

🤝

Local Content Commitment

78% Saudi staff on all projects. Preferential procurement from Saudi suppliers. Full IKTVA compliance reporting.

📋

Regulatory Navigation

Deep expertise in ARAMCO SAEP, SABIC SHEP, SEC IQ, and SASO compliance for project approvals and documentation.

Ready to Start?

Book a free 60-minute consultation with one of our senior engineers. No obligation — just expert advice tailored to your project.

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